We test and checked all the parts before on production line.
check and test each unit when it's ready.
Third time check when in packing.
*After sales service and technical assistance:
Our Company provides after sales servie and technical assistance as per the customers requirement and needs.
The company provides just-in-time delivery with it's stream lines supply Chain.
*Attending customers queries promptly :
We beleived that if customers are satisfied then it proves our worth well. Customers are always given quick support
1.What’s the mini order MOQ?
30pc for alu alloy ebike, 50pc for steel ebike
2.How long is delivery time?
30 days to 45 days, depend on the model and quantity
3.Can I order spare parts?
We have all the parts list available for our models
4.How about warranty ?
We offer warranty on frame 3 years, , battery 1.5years, motor 1year ,controller 1year.
5.How about the shipping ?
We can arrange to ship the container or you may have your own forwarder.
We deliver sample by airmail express, such as DHL, FedEx, UPS, TNT, EMS etc.
6.Is sample available?
Yes, sample order is acceptable, there will be extra cost.
7.Can i choose the colors ?
Yes, Taiwan Y-S painting is available. After color code 9 series, there would be a extra cost.
8.What certificate do you have for electric bicycle?
Every electric bicycle has CE/EN15194 certificate from SGS
9. Could I use my own LOGO or design on goods?
Yes. When you have a big quantity mass production order, we can use your own LOGO or your language manual etc,
10. Could I get a discounted price?
Yes, if you have a great qty of order, we would give a discount.
11. Does company accept EURO ?
Yes. We also have EURO account, not only USD.
12. What is the payment terms?
We accept many payment ways, including TT, LC, DP, DA , OA, West Union
13. Did you attend any abroad exhibition?
In last few years, we went to INTERBIKE, EUROBIKE,TAIPEI CYCLE, MUNICH ISPO BIKE, VELO PARK, INTERMOTCOLOGNE, EICMA, Sao Paulo MOTORCYCLE SHOW , CANTON FAIR, SHANGHAI CYCLE SHOW, etc.
14. Did you attend Canton fair?
Yes. Every year we attend Spring Canton fair during April 15th-19th and Autumn Canton fair during Oct 15th-19th. Welcome your visit.
15. Did you export goods to EU/South America/USA ect ?
We have distributors from 35 countries in the world. If you need more details, please freely to contact with me.
16. How can I go to the factory ?
LIANMEI factory is located in Yongkang city, Zhejiang province, China.It is 1.5 hours by air from Guangzhou; 1 hour by car from Yiwu;3 hours by Dtrain from Shanghai to Jinhua (Jinghua is very near to our city, only 40minutes by car).
Welcome your visit and enquiry! We wish to start cooperation with you!